Firmware Information

Important Notice

Firmware updates are designed specifically for specific hardware. They are only to be utilized when experiencing problems. These updates will take up-to 15 minutes to complete. Do not interrupt power supply and update process! Your system will be “bricked,” voiding all warranties. U-Reach is not responsible for data loss and monetary loss. When the update completes, you will see the message, “TURN OFF, Wait 5 Seconds, TURN ON.”

Product End of Life Notice

In response to the demand for new technologies and processes, U-Reach Inc. is actively keeping up with its customers by constantly designing better products to replace the old products of the previous generation. All models listed in the table below are discontinued by U-Reach. For further information, feel free to contact your U-Reach sales representative or Contact Us for assistant.

Model Name Product Series End‑of‑Sale Date Replacement Products / Series
UB8XXB / 8XXL / UB6XXB / 6XXK / BTXX_UB Flash Series 2025.04 Intelligent 9 USB / U3 Series
TP400G HDD / SSD Series 2025.04 PRO398
TP100 HDD / SSD Series 2025.04 PRO198
SD8XXB / 6XXB / BTXX_CM Flash Series 2025.04 Intelligent SD Series
PP281 HDD / SSD Series 2025.04 SPU201G
MTXXG-CRU / MTXXH-CRU HDD / SSD Series 2025.04 N/A
MS6123 / MS6147 Flash Series 2025.04 N/A
KVXXG/H HDD / SSD Series 2025.04 N/A
ITXXG HDD / SSD Series 2025.04 ITxxH-V4 / ITxxU
CF9S8 Flash Series 2025.04 N/A
CF8XXB / 6XXB Flash Series 2025.04 Intelligent CF Series
WP600 Flash Series 2025.02 Intelligent U3 / Intelligent 2.0 Series
VDS816 Flash Series 2025.02 N/A
UB6XX Flash Series 2025.02 N/A
TT3XX Flash Series 2025.02 Intelligent U3 Sereis
TC3XX Flash Series 2025.02 Intelligent U3 Sereis
SD800-6 Flash Series 2025.02 N/A
SD388 / 399 Flash Series 2025.02 N/A
SD122 Flash Series 2025.02 N/A
RT2400U HDD / SSD Series 2025.02 N/A
PTXX25 / XX35 HDD / SSD Series 2025.02 MT Series
PRO120 HDD / SSD Series 2025.02 N/A
PP201 HDD / SSD Series 2025.02 PP281
HS268 HDD / SSD Series 2025.02 SA310
EMC-Autoloader Flash Series 2025.02 N/A
CFN-10 Flash Series 2025.02 Intelligent CF Series
CFNXXG Flash Series 2024.10 Intelligent CF Series
SA250 HDD / SSD Series 2024.06 SA310
TT2 / TT2v2 Flash Series 2023.12 TT3 / Intelligent U3
PRO368V2 HDD / SSD Series 2023.12 PRO398
PRO318 HDD / SSD Series 2023.10 PRO398
PRO218 HDD / SSD Series 2023.10 PRO198 / PRO398
MTSxx00SAS-V2 (SN : H3970xxxxxxxxxx) HDD / SSD Series 2023.06 MTSxx00SAS-V3 (SN : H4884xxxxxxxxxx)
PV600 Flash Series 2023.06 PV600G
SD Tower-SD7xx Flash Series 2023.03 SuperB Series-SD8xxB
microSD Tower Series(MS7xx / MS6xx / MS-Kxx / MS-Lxx) Flash Series 2023.03 Intelligent SD Series
UB9XXC Flash Series 2021.12 Intelligent U3 / Intelligent 2.0 Series
LE600 / LE1200 HDD / SSD Series 2021.07 PRO398
CT600G / CT600H HDD / SSD Series 2021.02 MT Series
UB9xxH Flash Series 2021.01 Intelligent U3
UB7xx Flash Series 2021.01 Super 7 U3 Series
PX360C / PX360E HDD / SSD Series 2021.01 PV Series
EMC502 Flash Series 2021.01 N/A
MT2600G HDD / SSD Series 2020.12 MT2400G
U39 Series Flash Series 2020.09 Intelligent U3 Series UB39xx
UB9xxSD / UB9xxGD Flash Series 2020.07 Intelligent U3 / Intelligent 2.0 Series
SuperB Tester Series Flash Series 2020.05 SuperB U3 Series
TT1xx-UB Flash Series 2020.02 TT3 / Intelligent U3
UB8xxH Flash Series 2020.01 SuperB U3 Series
EMT600 HDD / SSD Series 2020.01 MT Series
CFN10 Flash Series 2020.01 Intelligent CF Series
FR300 HDD / SSD Series 2019.12 FR100 / PRO100
FR200 HDD / SSD Series 2019.12 FR100 / PRO100
NV201 HDD / SSD Series 2019.11 SP101 / SP151
MTxxH-V1 / MTxxH-V2* HDD / SSD Series 2018.11 MTxxH-V3 / MTxxU (SN : H4844xxxxxxxxxx)
MTxxG-V1 / MTxxG-V2* HDD / SSD Series 2018.11 MTxxH-V3 / MTxxU (SN : H4844xxxxxxxxxx)
ITxxH-V1 / ITxxH-V2 / ITxxH-V3* HDD / SSD Series 2018.11 ITxxH-V4 / ITxxU (SN : H4854xxxxxxxxxx)
ITxxG-V1 / ITxxG-V2 / ITxxG-V3* HDD / SSD Series 2018.11 ITxxH-V4 / ITxxU (SN : H4854xxxxxxxxxx)
IT300 / IT700 / IT1500(No Event Log Version)* HDD / SSD Series 2018.11 ITxxH-V4 / ITxxU (SN : H4854xxxxxxxxxx)
PEXXX -V2 (SN : P5332xxxxxxxxxx) HDD / SSD Series 2018.11 PEXXX -V3 (SN : P5232xxxxxxxxxx)
PEXXX -V1 (SN : P5212xxxxxxxxxx) HDD / SSD Series 2018.06 PEXXX -V3 (SN : P5232xxxxxxxxxx)
MS9xxS / MS9xxG Flash Series 2018.01 Intelligent SD Series
ST1100 / ST4100 HDD / SSD Series 2017.11 (New product coming soon)
MT600P HDD / SSD Series 2015.07 SDL Series
  • Effective from the date of this announcement, maintenance services for both hardware and software of the aforementioned end-of-life (EOL) products will be provided for a period of three (3) years. Upon expiration of the maintenance period, the Company reserves the right to decline any maintenance service requests for the specified products.
  • Due to design limitations in the early development of the IT / MT series products, it is not possible to determine the specific model version based on the serial number alone. Users are advised to verify the physical characteristics and specifications of their devices to ensure compatibility with the serial number range applicable to replacement products, and to avoid any issues with support or service.

How to update FW

Please note

  1. Before updating your firmware, please be aware: Upgrading from an extremely outdated firmware to the latest may cause unforeseen issues due to outdated components. If you are unsure whether it is suitable to update the firmware yourself or if you have any product-related concerns, it is recommended to contact your local dealer or reach out to us at info@ureach-inc.com to avoid potential problems caused by improper updates.
  2. Once you understand the above information and are willing to bear the risks associated with the update, please refer to the following firmware update steps for the update process.
  3. During the firmware update process, do not power off or interrupt the update operation, as this may cause irreparable damage. If any damage issues occur, please follow the RMA process for repair.

 

Step 1
Check your product
Check your product model number, serial number and firmware version.
Step 2
Contact U-Reach for the appropriate FW
Contact U-Reach for the appropriate firmware which matches to your U-Reach product.
Step 3
Unzip BIOS
Unzip the file and save the BIOS(*.bin) on the root directory of the update media.
Step 4
Update BIOS
Insert the device to duplicator and select the function [Update System] or [Update BIOS].
Step 5
Reboot
After update, turn off the power, then reboot the system after 5 seconds.

How to check System Number?

Step 1 >For Flash duplicator, check menu and go to “ Information” >> ”System Info.”。For Disc/HDD duplicator, check menu and go to “Utility” >> ”System Info.”   Step 2 >You will see the following. Step 3Press ▼, you will see more information and System Number.